Privacy policy
- Introduction
At Silver Buck, we are committed to protecting the privacy and security of our users. This privacy policy outlines how we collect, use, and protect your personal information when you interact with our website and download reports.
- Information Collection and Storage
When you complete a form on our site, we collect the data you have entered, plus your IP address and the time you submitted the form.
When you download reports from Silver Buck, we may collect your email address and name to provide you with the report. This data is held in a site database and an email notification is sent to us to let us know you have submitted that form.
We may also collect non-personal information, such as the type of browser you use or the pages you visit on our website, to improve our services and user experience.
- Use of Information
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- For downloading a report
- For entering your details on our contact form
We use the email addresses collected for report downloads to deliver the requested reports, to send you relevant information about our services or to arrange an introductory meeting with you.
Non-personal information collected is used to analyse trends, administer the site, track user movements, and gather demographic information for aggregate use.
- Data Security
Silver Buck employs industry-standard security measures to protect the personal information you provide from unauthorised access, use, or disclosure. We implement and maintain strict security protocols around our website and our company networks. The software underpinning our website is always maintained to the latest supported version.
- Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
- Consent
By providing your email address to download reports from Silver Buck, you consent to the collection and use of this information as outlined in this privacy policy. You can request erasure of your personal data or remove consent by emailing stephen.bryant@silver-buck.com.
- Data retention
When determining the appropriate duration for retaining personal data, we consider factors such as the amount, nature, and sensitivity of the data, the potential risk of unauthorised use or disclosure, the purposes of the processing, the feasibility of achieving those purposes through other means, and the legal requirements.
For tax purposes, the law mandates the retention of basic customer information (including Contact, Identity, Financial, and Transaction Data) for six years after they cease to be customers.
In certain situations, we may anonymise personal data for research or statistical purposes, allowing us to use this information indefinitely without providing further notice.
- Cookies
We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better website experiences and tools in the future.
Our cookies aim to optimise site functionality for you. Cookies are small data files placed on your computer to simplify the site. This common practice is used by most major websites. Cookies serve several functions, such as remembering settings to enhance user experience, saving information provided to streamline future interactions, and tracking website usage to ensure it aligns with user needs.
You have the option to manage or delete these files according to your preferences.
- Changes to Privacy Policy
Silver Buck reserves the right to modify this privacy policy at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our website.
- Contact Us
If you have any questions regarding this privacy policy, you may contact us using the information below:
Email: stephen.bryant@silver-buck.com
Phone: +44 (0) 203 838 7267
This privacy policy was last updated on 8 April 2024.